Company Information

Store Name: Kim Nova
Company: Lvanbeek
Chamber of Commerce Number: 87304929
VAT Number: NL004391248B36
Address: Monseigneur Schaepmanlaan 9, Dongen 5103BB

Email:info@kim-nova.com
Phone:+31 6 44683777

Customer Service Hours:

Monday to Friday: 5:00 pm – 4:00 am (AEST)
Saturday: 5:00 pm – 2:00 am (AEST)

We aim to respond to your inquiry within 24 hours.

Contact us here: Contact Page

Payment Policy

PAYMENT OPTIONS

Payment Methods

At Kim Nova, your safety and convenience come first. We offer a range of payment methods that are easy to use and fully compliant with United States legislation.

Credit & Debit Cards

  • Visa 
  • Mastercard
  • American Express 
  • Discover 
  • UnionPay 

Digital Wallets & Alternative Payments

  • Shop Pay 
  • Apple Pay
  • Google Pay

Order Processing & Invoicing

Order confirmation: After you complete your order and your payment is successful, you'll receive a confirmation email with a summary of your order, a payment receipt, and your shipping details.

Billing information: Please make sure your billing details (full name, billing address, and payment information) are correct, so your order can be processed smoothly and to help prevent fraud.

Currency

All prices at Kim Nova are shown in US Dollars (USD).

Refunds & Disputes

If you have any questions or concerns about your payment, please contact our customer service. Our full return and refund terms are available on our Refund Policy page.

Payment Problems

If you experience any issue with your payment or have a question about a charge, please contact us at Info@kim-nova.com. Our support team will be glad to help.

Security and Protection

Your security is our highest priority. All transactions are encrypted to protect your privacy and keep your data safe. Our website is continuously monitored and updated to meet the latest security standards and regulatory requirements.

Customer Service

If you run into any problems or have questions about your payment, don't hesitate to reach out to our customer service team — we're here to help you at every step. You can contact us at Info@kim-nova.com.

Store Name: Kim Nova
Company: Lvanbeek
Chamber of Commerce Number: 87304929
VAT Number: NL004391248B36
Address: Monseigneur Schaepmanlaan 9, Dongen 5103BB

Email: info@kim-nova.com
Phone: +31 6 44683777