Payment Policy
PAYMENT OPTIONS
Payment Methods
At Kim Nova, your safety and convenience come first. We offer a range of payment methods that are easy to use and fully compliant with United States legislation.
Credit & Debit Cards
- Visa – one of the world's largest and most widely accepted payment networks, enabling secure transactions globally.
- Mastercard – a leading international payment provider accepted at millions of locations worldwide.
- American Express – a premium card network known for strong customer protection and rewards programs.
- Discover – a U.S.-based payment network offering secure card payments with cashback benefits.
- Diners Club – a global charge card brand, popular in certain regions for travel and dining.
- Elo – a widely used card brand offering secure card payments, particularly popular in Brazil.
- JCB – a leading international card network originating in Japan and accepted across many markets worldwide.
- UnionPay – one of the largest card payment networks, accepted across many international markets.
Digital Wallets & Alternative Payments
- Shop Pay – Shopify's accelerated checkout, which lets you pay in full or in installments and save your details for faster repeat purchases.
- Google Pay – Google's digital wallet and online payment system for secure contactless and in-app purchases.
Order Processing & Invoicing
Order confirmation: After you complete your order and your payment is successful, you'll receive a confirmation email with a summary of your order, a payment receipt, and your shipping details.
Billing information: Please make sure your billing details (full name, billing address, and payment information) are correct, so your order can be processed smoothly and to help prevent fraud.
Currency
All prices at Kim Nova are shown in US Dollars (USD).
Refunds & Disputes
If you have any questions or concerns about your payment, please contact our customer service. Our full return and refund terms are available on our Refund Policy page.
Payment Problems
If you experience any issue with your payment or have a question about a charge, please contact us at Info@kim-nova.com. Our support team will be glad to help.
Security and Protection
Your security is our highest priority. All transactions are encrypted to protect your privacy and keep your data safe. Our website is continuously monitored and updated to meet the latest security standards and regulatory requirements.
Customer Service
If you run into any problems or have questions about your payment, don't hesitate to reach out to our customer service team — we're here to help you at every step. You can contact us at Info@kim-nova.com.
Contact Us
Trade name: Kim Nova Company name: HVK SERVICES LLC Company registration number (EIN): 38-4382364 Store address: 112 Capitol Trail, Suite A1187, Newark, DE 19711, United States Email: Info@kim-nova.com Phone: +1 302-560-2166 Office hours: Monday to Friday, 9:00 AM – 5:00 PM; Saturday and Sunday, 10:00 AM – 5:00 PM Timezone: Eastern Standard Time (EST)