Terms of service

Terms of Service

Who We Are

Kim Nova ("we," "us," or "our") operates the website https://kim-nova.com (the "Site"). We are committed to offering high-quality products and a reliable online shopping experience. This document sets out the terms and conditions that govern your use of our Site.

Acceptance of Terms

By accessing or using our Site, you confirm that you agree to be bound by these Terms of Service. If you do not accept these terms, please refrain from using the Site. We may revise these terms at any time, and your continued use of the Site after any change takes effect constitutes your acceptance of the updated terms.

License to Use Our Site

Provided that you comply with these Terms, we grant you a revocable, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes only.

Definitions

To keep these Terms as clear as possible, the following words have the meanings given below wherever they appear:

Cookie: A small piece of data created by a website and stored by your browser. It helps identify your browser, supports analytics, and remembers details about you, such as your language preference or login information.

Company: References to "Company," "we," "us," or "our" mean HVK SERVICES LLC, operating as Kim Nova, located at 112 Capitol Trail, Suite A1187, Newark, DE 19711, United States, which is responsible for your information under these Terms.

Country: The location in which Kim Nova and its owners are based — in this case, the United States.

Device: Any internet-connected device, such as a phone, tablet, or computer, that can be used to visit Kim Nova and use our services.

Service: The services provided by Kim Nova as described on this platform and in any related terms.

Third-party service: Advertisers, promotional and marketing partners, and other parties that supply content for our Site or whose products or services may be of interest to you.

Website: Kim Nova's site, accessible at https://kim-nova.com

You: A person or entity that is registered with Kim Nova to use the services.

User Responsibilities

You agree to:

• Provide accurate, current, and complete information when creating an account or placing an order.
• Keep your account secure by protecting your password and limiting access to your account.
• Notify us promptly of any unauthorized use of your account or any other breach of security.
• Take responsibility for all activity that occurs under your account.

Restrictions

You agree that you will not, and will not allow others to:

• License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the Site, or make it available to any third party.
• Modify, create derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the Site.
• Remove, alter, or obscure any proprietary notice (including any copyright or trademark notice) belonging to Kim Nova or its affiliates, partners, suppliers, or licensors.

Information We Collect

We may collect personal information when you create an account, place an order, subscribe to our newsletter, or contact customer service.

Types of information collected:

• Personal identification information: name, email address, mailing address, and phone number.
• Payment information: card details, which are processed securely by third-party payment processors.
• Non-personal identification information: browser type, device type, IP address, pages visited, and time spent on the Site.

Returns, Refunds, and Right of Withdrawal

If you are not satisfied with your purchase, you have 30 days from the date of delivery to request a return or exchange. To start a return, contact us by email at Info@kim-nova.com or by phone at +1 302-560-2166. Products must be returned unused, in their original condition and packaging. The cost of return shipping is the customer's responsibility. Once we receive and inspect your return, we will issue any refund to your original payment method within 14 days. Full details are set out in our Refund Policy.

Limitation of Liability

To the fullest extent permitted by law, Kim Nova shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or from any product purchased through it.

Indemnification

You agree to indemnify, defend, and hold harmless Kim Nova, its affiliates, and its employees from any claim, loss, liability, damage, or expense (including reasonable attorney fees) arising out of your use of the Site or your breach of these Terms.

Your Suggestions

Any feedback, comments, ideas, improvements, or suggestions (together, "Suggestions") that you provide to Kim Nova about the Site remain the sole and exclusive property of Kim Nova. We are free to use, copy, modify, publish, or redistribute any Suggestions for any purpose, without credit or compensation to you.

Your Consent

We have updated these Terms to give you full transparency about what happens when you visit our Site and how your information is used. By using our Site, registering an account, or making a purchase, you consent to these Terms of Service.

Links to Other Websites

These Terms apply only to our services. The Site may contain links to websites that we do not operate or control. We are not responsible for the content, accuracy, or opinions found on those sites, and we do not investigate, monitor, or verify them. When you follow a link from our Site to another website, these Terms no longer apply. Your activity on any other website is governed by that site's own rules and policies, and such third parties may use their own cookies or other methods to collect information about you.

Cookies

Kim Nova uses cookies to recognize the areas of our Site you have visited. A cookie is a small piece of data stored on your device by your browser. We use cookies to improve the performance and functionality of our Site, although they are not essential to its use. Without them, certain features may become unavailable, or you may need to enter your login details each time you visit. Most browsers can be set to disable cookies; however, doing so may prevent parts of our Site from working correctly. We never store personally identifiable information in cookies.

Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, United States. We prefer to resolve any dispute amicably. Where this is not possible, the dispute shall be submitted to the competent courts of the State of Delaware.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review these Terms periodically to stay informed of your rights and obligations.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Trade name: Kim Nova Company name: HVK SERVICES LLC Company registration number (EIN): 38-4382364 Store address: 112 Capitol Trail, Suite A1187, Newark, DE 19711, United States Email: Info@kim-nova.com Phone: +1 302-560-2166 Office hours: Monday to Friday, 9:00 AM – 5:00 PM; Saturday and Sunday, 10:00 AM – 5:00 PM Timezone: Eastern Standard Time (EST)