Eleanor | Leather Tote Bag
- Free Insured Australia Post Shipping
- 30 day money-back guarantee
- 10% extra off for 2 items, 15% extra off for 3+ items
This winter favorite is selling fast
The most-loved winter pieces are now available with exclusive seasonal savings.
Buy 2 → Get 10% OFF
Buy 3+ → Get 20% OFF
Limited-time offer while stock lasts.
Free Shipping
All shipments are sent free of charge and include tracking via well-known and reliable shipping companies within the AUS.
Shipping Policy
Easy Returns
You can return all your items to us at any time within 30 days. Contact our customer service team to ensure that this process runs smoothly and quickly! For more information, please see our return policy.
Customer Service
At Kim Nova, we are always here for you. You can contact us at any time of the day or night and rely on our dedicated customer service team to help you with any questions or concerns you may have.
Use the contact form or send an email to info@kims-nova.com to get in touch with us.
Customers Love Kim Nova
Elegant, comfortable, and surprisingly high quality. The cut is super flattering. Love it more than expected.
Olivia M.
This piece exceeded my expectations. Great fit, lovely material, and fast delivery. I've already worn it twice.
Emily R.
Such a flattering fit and the quality is amazing for the price. I get compliments every time I wear it.
Sophie T.
Frequently Asked Questions (FAQ)
Where do you ship?
We currently ship orders within the United States only.
How long does it take to process my order?
All orders are processed within 1 to 2 business days (Monday to Saturday, excluding Sunday) after payment is confirmed.
What is your order cut-off time?
Orders placed before 3:00 PM (EST) are processed the same business day. Orders placed after that time are processed on the next business day.
How long does shipping take?
Once your order has been dispatched, delivery usually takes 5 to 10 business days (Monday to Friday).
What is the total delivery time?
From the moment you place your order to the time it arrives, delivery usually takes 6 to 12 business days (Monday to Friday).
Do you charge for shipping?
No. We offer free shipping on all orders within the United States.
Which shipping carriers do you use?
We ship through trusted partners including USPS, UPS, and FedEx for deliveries within the United States.
Can I return or exchange an item?
Yes. We accept returns for both defective and non-defective products, and we also allow exchanges.
How long do I have to return an item?
You may return or exchange an item within 30 days from the date of delivery, provided it is unused, unwashed, and in its original condition, including the original packaging.
How do I get a refund, and how long does it take?
Refunds are issued to your original payment method within 14 days after we receive and inspect your returned item. We do not charge restocking fees. Return labels are not provided automatically, and return shipping costs are the customer's responsibility unless otherwise approved by our support team. See our Refund Policy for full details.